Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the movies or playing sports. It should never be considered a way to earn money or solve financial problems. Losses are a cost of entertainment, just like any other leisure activity.
We are committed to promoting responsible gaming practices and want our players to enjoy our platform safely and responsibly.
Age Verification
In Australia, you must be at least 18 years old to gamble online. Fair Go Casino is only available to persons who are of legal age to gamble in their jurisdiction.
We take age verification seriously and conduct checks during account registration and at regular intervals. If you are under 18, please do not attempt to access our services.
Parents and guardians: We encourage you to monitor your household's online activities and implement parental controls on your devices.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling with more money to try to win back what you've lost
- Lying to family, friends, or others about the extent of your gambling
- Feeling anxious, irritable, or restless when trying to cut down or stop gambling
- Using gambling as an escape from problems, stress, anxiety, or depression
- Borrowing money or going into debt to finance gambling
- Neglecting work, school, family, or social obligations due to gambling
- Failed attempts to reduce or stop gambling
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding gambling activities from loved ones
Self-Help Tools & Features
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose during a set period
- Session Time Limits: Set a maximum duration for your gaming sessions
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, visit your account settings or contact our customer support team. We recommend setting limits before you start playing.
Support & Counselling Services
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online - Free, confidential counselling and support
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free and confidential) - Gambler's Help - Counselling services across Victoria
Phone: 1800 858 858
International Support Services
- GamCare (United Kingdom) - www.gamcare.org.uk
- GamStop (United Kingdom) - www.gamstop.co.uk
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
- National Council on Problem Gambling (United States) - www.ncpgambling.org
These organisations offer counselling, support groups, and resources to help you or a loved one. All services are confidential.
If You Need Help
If you're concerned about your gambling or someone else's, please reach out today. Seeking help is a sign of strength, not weakness.
Don't wait—contact Gambling Help Online on 1800 858 858 (24/7) or visit www.gamblinghelponline.org.au
Fair Go Casino is committed to supporting your wellbeing. If you wish to self-exclude or access our responsible gaming tools, please contact our support team immediately.